That is the right thing to do at the end of the day. It's also a good idea to change the passwords on your accounts. The customers should endeavor to get maximum information from various websites before handing over the goods to the sellers. Unsolicited or not, the only way to deal with it, is to refuse the goods. Unsolicited goods applies to where you get something at random, such as books 'on approval' that you have never asked for. Unordered items are considered “unsolicited goods”, and can be kept but only if they are addressed to you and there has been no previous contact with the company relating to the item. Unsolicited goods: Man gets surprise parcel with £260 bill and is told to ‘pay up’ or go to court On 27th June George received an unexpected parcel containing an electric blanket and an invoice – but when he tried to dispute it, the call line went dead This means that the goods were delivered to you by mistake, from a company you haven’t been in contact with. Unsolicited goods are those goods which are sent to someone without being asked those goods to be sent. However, demanding payment for unsolicited goods is a criminal offence. Examples include things like sample magazines sent to entice potential subscribers, along with other sample products or professional services provided without request; if someone brings a dog to the groomer for a bath and the groomer also trims the dog's toenails, this is … When you participate in sweepstakes or order goods advertised as "free," "trial," or "unusually low priced," be cautious. Read all the fine print to determine if you are joining a "club," with regular purchasing or notification obligations.Keep a copy of the advertisement or … Unsolicited goods are products or services provided to someone who did not specifically request or order them. This is not unsolicited goods. Consumers can retain unsolicited goods or dispose them as they wish. The unsolicited goods are the goods supplied to you when you haven’t asked for them. In the realm of the United Kingdom unsolicited goods are goods delivered to an individual with a view to the individual acquiring them, but where the individual has no reasonable cause to believe that they were delivered for legitimate business and had not previously agreed to acquire them. If a business sent you unsolicited goods, there are certain things you should know. No, that isn't what happened - there are two separate orders for the same items. However recently FedEx shipped a computer to my house, but the label cleary says it … If it is some sort of scam, then someone is losing out because of it. Under federal law, you are allowed to keep anything that's sent to you, even if you didn't order them. If the seller is demanding for the goods that you have not ordered is definitely illegal. OP, contact them again, give them a call rather than email, it will get a quicker response. 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