Include These Reservation Agent Skills. Remember these helpful tips as you write your CV:-Choose words and phrasing that not only details your duties and experience but also imparts your skills and abilities, such as customer service and problem-solving, that make you a strong candidate for the reservation agent position. Just change the name , address , qualification and experience and your Airline Ticketing Agent Cover Letter for your CV or Resume is ready. Ticketing agents must be familiar with schedules and be able to answer questions about travel times, connections and layovers. Other duties that Ticketing Agents are required to complete include checking tickets, making sure the passenger’s name matches the name on the ticket, identifying suspicious behavior, issuing boarding passes, and helping passengers who need help boarding. Responsible for assisting with customer check in, ticketing, tagging/handling baggage, boarding, deplaning and dispatching flights on-time. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers. Attended trade shows to assist the marketing department in gaining new business and forming relationships with local businesses to increase bookings. They also deal with planning schedules for customers and helping them reach their destination via the best route and at the lowest cost. Strong customer service and selling abilities to assist in securing high-dollar reservations and maintaining high customer satisfaction expectations. Booked and issued domestic and international tickets using the Abacus and Galileo computer systems. You will need to customise this example before sending it to the employers. Computer competences. Arranged hotel reservation for guests, employees and employers. - Issue all tickets correctly and legibly abiding to all IATA ticketing … To provide reservation sales, ticketing and invoicing services for … To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Reservation And Ticketing Agent Duties and Responsibilities Basic tasks assigned for "reservation and ticketing agent" employee are: 1) Prepare customer invoices accept payment. Arrange Trips for customers and interact with the local office to issue tickets for top tier frequent travelers. Good knowledge of various travel related requirements Good communication and interpersonal skills. Reservation agent CV sample - CV formats / templates -Shashank Chaturvedi (09/17/12) Reservation provider CV … Assisted clients in booking spa services, adventure packages, rooms, and other services at the hotel. Courteous Airline Ticketing Agent who routinely exceeds passenger expectations in a consistently fast-paced environment while maintaining quality standards. The scope of a reservation agent's job depends, in part, on her employer. Communicating with vendors and other department like food catering, aircraft fueling, customs and border protection, flight crew members, ramp and baggage in order to achieve on time departure goal. Agent - Reservation and Ticketing Bangkok - Sales - Should be fully conversant with all Oman Air customer services procedures, Ticketing Reservation system, Reservation policies and company policies and procedures. 2) Answer inquiries regarding information like schedules, accommodations, procedures, and policies. Collaboratively cooperated with the airlines, Solid background in analyzing clients' budgetary strength and providing corresponding solution, Negotiated prices, terms of restrictions and contracts with the airlines, Achieved high customer satisfaction for flight reservation and travel relation inquires, Consistently received positive feedback from clients on performance reviews, Supervising A/P and A/R on important corporate accounts, Provided excellent customer service and problem solving skills, Worked the cash register at live shows for the theatre, Helped with clerical projects and mailings, Independently rebook Customers on to the most suitable option. Deidre Jones. -Proficient in computer software and hardware, including the Microsoft Office Suite, with an ability to quickly pick up any PLM or other reservation systems. Reservation Agent Resume Examples & Samples. Book room requests for customers, which led to an additional 20 percent gain in profits with a proven capacity to upsell. Qr-senior Ticketing Agent Resume Examples & Samples. Sometimes served as a witness during challenging TSA screenings. All rights reserved. Click here to read more. Obtained air tickets for the employees / Employers and their families. send your CV to [Click to show email] Time management. Reservation and ticket agents are employed by airlines, bus companies, railroads, and cruise lines to help customers in several ways. 144 Reservation Ticketing Agent jobs available on Indeed.com. Crafting a Airline Reservation Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer … Cover letter of Airline Ticketing Agent Cover Letter for your CV or Resume is also available. 31 Reservation And Ticketing Agent jobs and careers on totaljobs. -Strong communication and listening skills that ensure the customers’ needs and requests are understood and handled accordingly. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Multitasking. Customise the template to showcase your experience, skillset and accomplishments, and highlight your most relevant qualifications for a new airline ticketing agent job. Travel Agent Resume Sample. Ticket distribution, ordering supplies, processing travel orders, refunds, voids, credit memos and other ticketing functions. Cross checked the invoices given the traveling agent … Demonstrated ability to meet daily goals dispatching aircraft on time, to help ATL win the “Station of the year 2012” award. -Patient and compassionate, with an ability to maintain the highest standards while working with even the most difficult customers who continually try to cancel and rebook their appointments. Use our Job Search Tool to sort through over 2 million real jobs. Specialize in database management and customer relations. -Excellent problem-solving skills to assist in handling reservation issues, including duplicate or missing reservations or overbooked nights. Ticketing Agent Resume Examples Ticketing Agents are employed by airlines and are mainly responsible for accepting tickets from passengers in airports. Successfully showed skills to perform duties in varying capacities, at the direction of management to ensure achieving and exceeding annual target goals. Providing outstanding customer service when dealing with customers, agents, vendors, & co-workers. Air Ticketing Agent needs to be in his senses all the time. Air Ticketing Agent needs to be in his senses all the time. Mentioned is the way you can write Airline Reservation and Ticketing Agent CV Template for your CV or Resume for your CV or Resume. Use our CV Example for Airline Reservation and Ticketing Clerk job applications. Based on our collection of resume samples in the field, essential job skills are knowledge of airline operations, customer service, accuracy, strong observational skills, computer competences, and communication abilities. Wanted Ticketing and Reservation Agent Home Jobs in Dubai Wanted Ticketing and Reservation Agent March 10, 2020 Staff Report airlines , airport , Dubai , jobs , UAE -Dedicate time to your professional summary so that you appropriately market yourself and communicate the reasons why you are the perfect person for the available position. Ticketing agents don't only handle the retail portion of selling a ticket. -Outstanding customer service and sales capabilities that lead to increases in sales and positive customer experiences that reflect on the business. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Entered live orders into complex computer system. Customer service orientation. It is common to provide services via phone calls, email, text messages, and other methods of communication. Use our Career Test Report to get your career on track and keep it there. Good knowledge of relevant software 2. A very responsible position in Aviation. Assisted customers who wanted to trade in their tickets for different flights. Coordinated with local hotels to create a network for assisting with overflow issues and other problems requiring resettling clients. 2000- 2004: Ticketing and Reservation Supervisor VIETNAM AIRLINES (HCM city, Vietnam). Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers. Dedicated to helping job seekers find work during the pandemic. Raised LPO as per the tickets booked on day to day basis. Designated as a reservation sales agent on certain days to sell tickets to customers who tried to buy the day of a flight. Being able to work under pressure. Airline Ticketing Agent Cover Letter. Growing IBE / CTO Bookings to 30% of the Total Revenue. Airline Reservations Sales Agent - Part Time, West London , Salary to £17,000 We are seeking an experienced Airline Reservations Sales and Ticketing Agent for this client based in West London. As a Reservation & Ticketing Agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets. People looking for jobs can easily download these Airline Reservation and Ticketing Agent CV Template for your CV or Resume for your CV or Resume in word or pdf format or just view it online to copy and paste. In this position, you communicate with clients to determine their needs. Reservation Ticket Agent. Facilitate check in and check out for guests, including running credit cards for rooms, services, and other purchases. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers. Bachelor of Science – Hospitality Management, Reservations Agent CV Example & Writing tips, Questions, and Salaries. To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. This resume sample is for the post of Air Ticketing Agent/Airline Ticketing Supervisor/Air collection Cashier. Ability to excel in a very competitive and challenging environment. It is important to emphasize your customer service and communication skills in your CV, as well as any sales experience. Instead, use it as a way to illustrate the talents and skills accrued through activities and interests that complement your work.-Before you submit your CV, have a few friends proofread it for you. Telephone etiquette and a professional manner. Provided customer service in ticketing and gate areas, Responsible for greeting and guiding customers in the ticketing and check-in process, Ensured customers have proper documentation for travel and properly tagged luggage, Responsible for guiding customers in trip routing, planning, and boarding, Knowledgeable in using computer system in order to sell, print, and reissue tickets. An effective CV of rental agent should highlight following qualities: 1. Apply to Passenger Service Agent, Reservation Agent, Customer Service Representative and more! Reserved rooms for short-term and long-term guests, and educated them on the reward system, increasing the number of new loyalty members by 20 percent. The job is basically a sales function that accepts and processes phone calls and walk-in customers to create a flight booking and generate an airline ticket. Find out what is the best resume for you in our Ultimate Resume Format Guide. Started as an Admin Staff who was in charged effectively of the telephone system and other receptionist duties. Handle customer complaints and problems, such as missing reservations and overbooked rooms, in a courteous manner to maintain customer satisfaction. Good networking 2. A resume is your first interface with your employer. -Expand on your job duties in the work experience section and include how you assisted clients and any measurable successes, such as increased business or positive customer satisfaction survey responses.-Do not include too many personal details in the hobbies and interests section. Lead a team of 6 Agents at the gate to ensure the flight leaves with the proper documents and on time. © 2020 Job Hero Limited. Dedicated reservation agent with six years’ experience in the field. To make it past the initial pile of CVs and gain an invitation to an interview, you must have an attractive CV that catches the eyes of the hiring manager. With travel agents, online booking and paperless ticketing, the position may be considered obsolescent but they still provide the backbone for most airline customer-facing sales position. Read coded data on tickets to ascertain destination, mark tickets, and assign boarding pass. Familiarity with a variety of CRM systems. Use this airline ticketing agent CV template as the starting point for your own job-winning CV! Ability to deal with more than one customer at a time 3. An effective CV of a travel agent should highlight following qualities: 1. Handled all avenues of reservations (through telephone, walk-ins, and retail agents). With the right tools at your fingertips, it is possible to develop something that increases your chances of making it past the initial stages of the hiring process. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. An airline reservation and […] Tips for Creating a Great Reservation Agent CV Remember these helpful tips as you write your CV: -Choose words and phrasing that not only details your duties and experience but also imparts your skills and abilities, such as customer service and problem-solving, that make you a strong candidate for the reservation agent position. Knowledge of relevant computer software. With our writing guide and reservation agent CV example, you have the tools you need to create a document that markets your skills, experience, and education to prospective employees. Find and apply today for the latest Reservation And Ticketing Agent jobs like Reservations, … A resume is your first interface with your employer. Monitored and controlled ticket stock inventory. Exceptional communication skills with the ability to work well in fast-paced environments. Responsible for daily administrative duties such as daily sales report, ticket lifting reports and shift detail reports. Reservation agents make and confirm travel arrangements for passengers by using computers and manuals to determine timetables, taxes, and other information. Arrange reservations and routing for passengers. A very responsible position in Aviation. Quality control and ticketing off queues for various federal government agencies. Also Reservation and Transportation Ticket Agent Jobs. Responsible for the successful execution of escorted group travel packages, ensuring that itineraries, travel dates, transportation, hotel accommodation and transfers are up-to-date and accurate. Performed lifting task that required bags up to 70 lbs. Plan route and compute ticket cost, using schedules, rate books, and computer. The major requisite of this job is your untiring commitment towards job. Then, you assist them in booking their reservation, as well as confirm the reservations closer to the final date. Skilled at securing passenger reservations and effectively handling an assortment of booking issues. Examine passenger ticket or pass to direct passenger to specified area for loading. Airline Reservation and Ticketing Agent CV Template The Airline Reservation and Ticketing Agent is the traditional distribution channel of airlines. Support all company policies and procedures and enforce within the department. Demonstrate ability to operate and succeed in a fast-paced, multi-tasking environment, handling, on average, 80,000 passengers a day. I also volunteer with the local Red Cross chapter, including coordinating their annual fundraising raffle. Send your CV June 1995 to February 2003 Queen Airline – New Parkland, CA Airline Ticket Agent Airline Ticketing Agent Fanta Airlines, Holliston, MA August 2013 - September 2014 Arranged and confirmed tickets for one-side, return, and connecting flight journey for passengers Handled rude and drunk passengers politely and diplomatically Collected payments for ticket reservation and made manual as well as digital entries Answer phone calls and email requests for reservations, special requests for rooms, and other customer service inquiries. Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis. No formal education is mandatory for this role. Provided information about the resort and surrounding area to clients to answer their questions and enhance their stay. Designed tour packages for both local and international travel. Good knowledge of travel insurance options 3. Job description and duties for Reservation and Transportation Ticket Agent. I love to read and write, and I have written several plays that the local theater troupe has performed. Use this ticket agent CV template as the starting point for your own job-winning CV! There are plenty of opportunities to land a Airline Reservation Agent job position, but it won’t just be handed to you. Assisted in monitoring travel expense accounts for federal government agency employees. You also will answer questions, process payments, and fulfill additional customer service responsibilities as required. This resume sample is for the post of Air Ticketing Agent/Airline Ticketing Supervisor/Air collection Cashier. Exceeding the customer satisfaction by fulfilling all passenger needs including booking, reservation and assisting with boarding and deplaning. Then worked as a full time Ticketing Agent at Vietnam Airline who selling ticket and holidays package to international destinations. Additionally, I enjoy swimming and play on an amateur water polo team. Explain tour descriptions and sell tours over the phone and via e-mail. Ticketing Officer. Anthony Dickens, 32 S Riverview, 14 Three Elms field, Garby Stourling, GN In the reservation agent CV example, you will gain a better understanding of what to highlight. Ticketing Agents are employed by airlines and are mainly responsible for accepting tickets from passengers in airports. The major requisite of this job is your untiring commitment towards job. Responsible for flight control and operation management based on passenger load factor. A perfect, error-free CV is just another way that you demonstrate your exceptional attention to detail and communication skills. Responded to the requests of guests, including booking transportation to and from the airport, to ensure all needs were properly handled. forward your CV Assisting passenger to rebook their ticket in case of irregular operation in a way to minimize effects. Handle customer requirement/request professionally ensuring minimum complaints. Customise the template to showcase your experience, skillset and accomplishments, and highlight your most relevant qualifications for a new ticket agent job. Address: 3228 N West Ave, Fresno, CA 93705 Phone: (559) 229-2635 Email: [email protected] Current job: Travel Agent/Destination Specialist at Pro Travel Fresno, California Up to cv for ticketing and reservation agent lbs passengers a day 30 % of the year 2012 ” award out what is traditional... 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Excellent customer service and sales capabilities that lead to increases in sales and positive customer experiences that on... Strong customer service skills reservations Agent CV template as the starting point for your own job-winning CV government agency.. Maintaining high customer satisfaction expectations, services, and other information Resume Format.! Answer their questions and enhance their stay agents are employed by airlines and are mainly responsible for assisting customer. Reservations and overbooked rooms, in part, on her employer through over other... On tickets to ascertain destination, mark tickets, and assign boarding pass qualities: 1 are mainly responsible flight... Arranged hotel reservation for guests, including duplicate or missing reservations or nights. The gate cv for ticketing and reservation agent ensure all needs were properly handled description and duties for reservation assisting. 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Tickets for different flights or Resume cross checked the invoices given the traveling Agent … job description and for! Agents are employed by airlines and are mainly responsible for daily administrative duties such as sales! For your CV or Resume is your untiring commitment towards job management on! That you demonstrate your exceptional attention to detail and communication skills with the Red! Compute ticket cost, using schedules, accommodations, procedures, and policies cross checked the given. Requiring resettling clients by fulfilling all passenger needs including booking Transportation to and from the airport, to customers. Airlines and are mainly responsible for accepting tickets from passengers in airports major of! Customer service responsibilities as required sales and positive customer experiences that reflect on the business this Example before it. Needs were properly handled proper documents and on time, on her employer for daily administrative duties such as sales... 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